Privacy and Cookie Statement

Through our website www.prinsendingemanse.com and our services, we collect personal data and use cookies. We respect the privacy of visitors to our website and consider careful handling of your data to be of great importance. The personal data we collect is therefore processed and secured with care. This is in accordance with the requirements set by privacy legislation.

Purposes of data processing

We process your personal data for the following purposes:

providing access to the website www.prinsendingemanse.com
using the functionalities on our website (see the section 'Cookies');
entering into and executing agreements regarding our services;
contacting you if you have requested this (see the section contact form);
managing client relationships and communicating about our services or products you purchase, and similar services and products;
conducting marketing activities for our services, such as sending a newsletter (see the section 'Newsletter').

We will not process the personal data for other purposes unless you have given prior consent or we are required or permitted to do so by law. We do not retain your data longer than necessary to achieve the purposes stated in this privacy and cookie statement.

Confidentiality

We do not provide the personal data you have provided to other parties unless it is necessary for the execution of the agreement or to comply with a legal obligation (see the section 'Webshop').

Security

We take appropriate security measures to limit misuse of and unauthorized access to your personal data. For example, we ensure that only necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly checked.

Contact form

Through the contact form on our website, it is possible to contact us in a simple way. The different contact moments are divided into two categories with us. Your personal data is processed differently in both cases.

Complaints

It may always happen that a product is not to your satisfaction. We are curious about what exactly went wrong and would like to solve this together with you. We keep a complaint in our systems for 3 years linked to the data. After this period, the complaints are archived for historical and statistical purposes.

Other questions

Do you have a general question about, for example, our products or opening hours? That is of course also possible. After the question or comment has been handled, your data will be retained for a maximum of 6 weeks.

Cookies are small information files that can be automatically stored on or read from the device (such as PC, tablet, or smartphone) of the visitor when visiting a website. This happens through the web browser on the device.

On our websites, cookies or similar technologies where information is stored and/or read on the device (for convenience, all such techniques are referred to here as 'cookie'), are used to:

Enable functionalities of the website (technical or functional cookies);
Analyze the use of the website and improve the website based on that (analytics cookies);
Enable the visitor to directly interact with certain social media (social media cookies), and
Provide the visitor with (personalized) advertisements (advertising cookies)

The information a cookie obtains about your use of the website may be transferred to Prins & Dingemanse's own secure servers or those of a third party. Your prior consent is required for the use of social media cookies and advertising cookies. You provide this by continuing to use the website after visiting the homepage.

Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that

your user preferences remain known. For example, cookies can be used

to render fonts correctly, to remember your user session on the web server so that you can view the website, or to remember a search term that is searched within the website or a chosen filter.

Analytics cookies

We use cookies from Google Analytics so that Google can provide us with insights into how our website is used, to provide us with reports on the website, and to offer us information about the effectiveness of our campaigns. The information we obtain in this way, including the address of your computer (IP address), is transferred to Google and stored by Google on servers in the United States. We have entered into a processor agreement with Google in which agreements have been made about the handling of the collected data. In this, we have not allowed Google to use the obtained information for other Google services. However, Google may provide information to third parties if Google is legally required to do so, or to the extent that these third parties process the information on behalf of Google. We have no further influence on this. More information about data processing by Google Analytics can be found in the Google privacy statement and in the Google Analytics privacy policy.

Third-party websites

This privacy and cookie statement does not apply to third-party websites that are connected to our website through links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.

Adjusting privacy and cookie statement

We reserve the right to adjust this privacy and cookie statement. Changes will be published on this website. It is recommended to consult this statement regularly so that you are aware of these changes.

Data Protection Authority

Of course, we are also happy to help you if you have complaints about the processing of your personal data. Under privacy legislation, you have the right to file a complaint with the Data Protection Authority about our processing of your personal data. You can contact the Data Protection Authority for this.

_{Last modified: May 2018}